COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Al Ghaf Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of Selling/ Shopping in this store. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Seller must only list genuine products with applicable warranties in line with country applicable laws. Refurbished products and/or counterfeits are not permitted to be sold on alghaf.com.
PRODUCT ORDER/ RETURN
It is Seller responsibility to ensure delivery of the product to the customer unless otherwise it is fulfilled by alghaf.com. Seller shall not cancel any order for convenience or because the products are no longer available. Sellers with 3 failed delivery to the customer will have their account at alghaf.com being blocked and any payments, penalties will be exercised by alghaf.com.
Seller shall facilitate the return of the product for exchange or refund. However, if the Seller failed to do so, alghaf.com will step in and pass all the expenses of the courier plus 20% charges to the Seller and deduct it from their account.
Sellers shall advertise genuine product and shall refrain from misleading customers with false information and offers.
Sellers are responsible and held accountable for all information and details that they provide on their dedicated site within alghaf.com.
Sellers are responsible for all and any dispute with a customer or a third party. You will release alghaf.com and each of our affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry or other proceedings instituted by a third party, entity or a government agency, that arises out of or relates to your conduct, the products you sell, any content you provide, the advertisement, offer, sale or return of any products you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any products you sell or content you provide.
Seller shall amicably clear any claims with the customer, however, during the claim, alghaf.com will withhold the claim amount plus 50% from the Seller until the claim is resolved. Seller shall resolve the claim with 5 working days or the amount will be transferred to the customer and the 50% of the claim will be deducted from the Seller account as penalty.
DELIVERY AND RETURN
Seller shall ensure that all ordered products are delivered on time, any delays
All payments will be released after 2 weeks from the delivery date to the customer. And shall be wire transferred to the Seller account as registered in the alghaf.com by the Seller. Any bank-imposed transfer charges will be deducted from the Seller account.
In order for alghaf.com to transfer amounts to the Seller account the following rules will apply:
- Inside UAE: Any amount, once the above condition is fulfilled will be automatically transferred to the Seller account. No transfer charges (however receiving bank charges will the responsibility of the Seller)
- Transfer amount outside UAE: minimum amount to transfer is 50 AED (15 USD), transfer charges will be the responsibility of the Seller.
Al Ghaf will deduct 5% on all purchases as a fixed fee and will transfer the amount to the Seller after deducting the fee