AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Al Ghaf Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

CREDIT CARDS

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

We accept payments online using Visa and MasterCard credit/debit card in AED and USD.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules

GOVERNING LAW

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Al Ghaf is not responsible for the operation of, or content located on or throughout any such site.

MULTIPLE PRODUCT ORDERS

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time.Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Al Ghaf reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

OTHER CONDITIONS

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Al Ghaf reserves the right to make changes to this site and these conditions at any time.

OUT-OF-STOCK PRODUCTS

All out of stock products will be clearly marked and/or removed from the website.

PRIVACY

We keep your personal information private and secure. When you make a purchase from Al Ghaf, you provide your name, email address, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

We may disclose your personal information if we are required by law to do so or if you violate our Policies, Terms & Conditions.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

PRIVACY ON OTHER WEB SITES

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy for more information. Al Ghaf is not responsible for the actions of third parties.

QUESTION AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, return & exchange, dispute or simply want more information please contact us directly from our contact us page.

RETURNS & EXCHANGE

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship within 7 days from receiving the goods. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. unfortunately, we will not accept or entertain returns for convenience.

Refunds will be done only through the Original Mode of Payment.

SHIPPING POLICY

Most orders will be dispatched from our suppliers within 2 working days. however due to the physical location of our suppliers the overall shipping time will vary accordingly.  for example, if both the supplier and the customers are physically located in the UAE the shipping will take from 2 to 5 days.  at the other hand if the customer is in the UAE and the supplier is located in the USA, the shipping will take between 7 to 12 days. Orders are not processed or shipped on Friday or Saturday, except by prior arrangement.

Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Al Ghaf will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Multiple shipments may result in multiple postings to the cardholder’s monthly statement.

SHOPPING CART HELP

Our store will not automatically charge and withhold sales tax for orders to be delivered to addresses where tax implies. It is the Shopper (you) sole responsibility for any sales taxes and/or other taxes that may apply at their home country.

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

TAXES

Our store will not automatically charge and withhold sales tax for orders to be delivered to addresses where tax implies. It is the Shopper (you) sole responsibility for any sales taxes and/or other taxes that may apply at their home country.

COPYRIGHT AND TRADEMARK NOTICE

This online store is powered by WordPress, Woocommerce and Dokan. They provides the means to power this Al Ghaf E Store, but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Al Ghaf and has no direct ties to WordPress, Woocommerce and Dokan as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Al Ghaf shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Al Ghaf shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Al Ghaf will issue a refund to your card in the amount of the incorrect price.